| Procter & Gamble (P&G)
Document approval solution |
Objective
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Two billion times a day, P&G brands (e.g. Camay, Tempo, Pampers, Pringles, Ariel) touch the lives of people around the world.
A document approval system used by 1'600 P&G employees needed a redesign to optimise business outputs.
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Infonoia
solution
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Infonoia identified user-specific needs via focus groups and individual interviews and built mock-ups of all screens and reports of the application (see Requirements Engineering).
Iterative prototyping allowed users to validate new functionalities, ease of navigation, and the look and feel of the user interface.
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Benefits
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Optimised business outputs (e.g. reduced complexity and number of clicks, improved navigation, speed of updating screens, document-type configuration)
Satisfied users who validated and used the new application
The mock-ups are an unequivocal statement of requirements independent of technical terminology |
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